Coronavirus Update

Nicola Taylor • March 19, 2020

In these very challenging and unprecedented times, I wanted to update you on the steps JTS are taking to try and keep supplying you our products.

This week we have been extremely busy particularly with rice orders and the team have been working very hard to try and satisfy all of these. To the extent that it is within our control, we plan to continue to process and ship orders. From Monday we will move to twice weekly shipping on Tuesdays and Thursdays.

From Monday 23rd March the JTS team will be largely working from home for all activities that can be done remotely, with email access but limited phone access. We will aim to respond to you as normal by email but it is possible there will be times when the phones are not answered. We are trying to ensure phones can be diverted but have not yet managed this so please accept our apologies if you call and don’t get a reply.

We are working hard with our suppliers to ensure incoming supplies reach us as planned, again to the extent that this is within our control.

We will do our best to keep you updated as the situation changes.

With our very best wishes

Tracy Mitchell

Business Manager

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